Privacy Policy

At The Human Space, protecting your privacy and the confidentiality of your personal information is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Collection of Personal Information
We collect only the information necessary to provide you with counselling services. This may include:

  • Contact information (name, phone number, email, address)

  • Personal health information relevant to your counselling (history, goals, concerns)

  • Payment information (if applicable)

  • Information you choose to share during sessions or through forms on this website

2. Use of Personal Information
Your personal information is used only for the purposes of:

  • Providing counselling and related services

  • Contacting you about appointments or service updates

  • Responding to your inquiries

  • Billing and payment

  • Meeting professional, legal, or regulatory requirements

3. Sharing of Information
Your information is not sold, shared, or disclosed to third parties, except in the following situations:

  • With your explicit consent

  • To carefully selected third-party services who support the functioning of our practice and website, such as JaneApp, Squarespace, and email platforms.

  • When required by law or in response to a valid legal request.

4. Consent
By engaging in counselling services or providing your information, you consent to its collection, use, and disclosure for the purposes described in this policy. You may withdraw your consent at any time, subject to legal and contractual obligations.

5. Safeguards
We take appropriate measures to protect and secure personal information, including:

  • Secure electronic record-keeping

  • Locked filing systems for physical documents

  • Regular review of security practices

Despite these safeguards, please note that no method of electronic communication or storage can be guaranteed as 100% secure.

6. Website and Online Communications
This website may collect limited information (such as cookies or analytics) to improve your browsing experience. You can disable cookies in your browser if preferred. Please note that email and online forms are not always fully secure. Avoid sharing highly sensitive information through these channels.


If you have any questions, concerns, or complaints about how your personal information is handled, please contact:

Alexandra Fuller / The Human Space
alexandraf.counselling@gmail.com